Visitor Feedback Book 4!
Each author has sworn under penalty of perjury that everything in their message is absolutely true. No post is edited or deleted unless the author requests it (duplicate or off-topic posts may be deleted).
Please remember that we are not responsible for any messages posted. We do not vouch for or warrant the accuracy, completeness or usefulness of any message, and are not responsible for the contents of any message. The messages express the views of the author of the message, not necessarily the views of this website.
From: My cardboard box and a phone.............
Subject: Mr. Beans
Yes, Everything is in Gerry Anderson's name,Gary K. and Gerry started Quality First Home Improvements ,selling certain-teed windows and coating when possible, I don't know how much Iskra and the other !@#$%$#@ are involved only the above mentioned and Jeff Thompson and Scott Wright as of right now........who knows if they'll be able to hypnotize others into joining forces again.
Hey what the hell call them!!!!
Jeff Thompson 408-605-3517
Gerry Anderson 702-526-2196
Gary Kluck 916-533-3303 hahahaha thought we could'nt get his new # ba-bling bitch
People lost their homes,cars and good credit standings because of them,no remorse no sorry letter or corporate memo
You know what you got coming guys................
Stay tuned for part II "positive things happen to positive people" the revenge!!!!!!!!!
Subject: wanted to talk
I'm looking for a couple out in Bakersfield CA. Once I get going you will know who I am. I know you had some major issues through Pacesetter. I've dealt with both (mainly the mrs.)of you on almost a daily basis while working there(It wasn't a bad thing at all). I understand where both of you were coming from. I do know that the job did get completed (per management;I was no longer with the co.)with the help from someone in my office. You had sent me pictures of your windows and (you dealt with the Frenso office) I saw all the mistakes. I know things didn't get off on the right hand as your product were damaged, but I just wanted to let you know that I'm glad that things worked out for you and your family. The part I enjoyed was knowing that things got resolved for you and hopefully it wasn't that bad of an experience. I did everything that I could to help you out. I called the branch out there on a daily basis hoping that I would have some kind of good update for you. Hope all is going well. God Bless you all.
Also there are many customers out there that I do know that had issues with their products or someone (of any age) that was taken advantage of. I'm aware of some of the leagal battles that were put against Pacesetter as I have dealt with some of them also on a daily basis. I just want you all to know that I believe in treating people how you want to be treated. I did my best to help I just wish there could have been more done.
I have a family I have to support also. I didn't know how the company was going to turn out after new owners, but I've met the head people and everyone is right about them. All they do is care about themselves and how they can improve their finances. Like eveyone else on this web site as said in time they will get what they deserver and I hope it's a million times worse. Hang In. I'm just trying to take care of my family
From: an ex'er
"Cool Beans" is now the C.E.O.... I thought he was smarter than that. Maybe his brain is fried from the 8 to 10 double Chivas Scotch's he slammed away all of the time
DID YOU GO THROUGH ALL THE BULL SHIT THAT I DID? IF YOU WORKED IN THE OMAHA OFFICE YOU KNOW ME REALLY WELL AS I KNOW YOUR WIFE. I WISH YOU THE BEST OF LUCK FOR YOU FAMILY I'M GLAD I MOVED ON FROM THAT HORRIBLE PLACE, BUT I DID MEET A LOT OF GENUINE PEOPLE WHO REALLY CARED. I'M SORRY TO ALL THE CUSTOMERS AND EMPLOYEES WHO HAD TO DEAL WITH THE EVERYDAY CRAP. I WISH THE BEST TO ALL.
From: get the lein released
Subject: lean on property
All you need to do is to call AmeriFirst (was formerly known as Federal Diversified). They might give you a hard time; that's just how they work. If you give them all the info needed they can re-release this for you(as long as the account is paid in full) and get things rolling for you. Good Luck.
Subject: storm door window
I can help you out. I use to work there and dealt with all that. If you still need help e-mail me back and I can walk you through it.
From: Suzie Claire
Subject: Behind the scenes
I'M AN EX-EMPLOYEE FOR THE COMPANY. I UNDERSTAND WHY PEOPLE ARE SO UPSET ABOUT THE WHOLE DEAL. WHILE WORKING THERE I MET A LOT OF GREAT PEOPLE WHO FEEL THE SAME WAY ABOUT THE COMPANY. THE EXTREMELY BAD HAPPENED WHEN THE COMPANY WAS SOLD IN APRIL OF O5'. EMPLOYEES WERE JUST AS FRUSTRATED. THEY TOOK OUR INSURANCE AWAY FROM US AND DIDN'T TELL ANYONE (NATIONWIDE)YOU FOUND OUT WHEN YOU MIGHT HAVE BEEN HAVING A BABY IN THE HOSPITAL OR TAKING YOUR CHILD IN FOR A ROUTINE CHECK UP. THIS IS NOT A WAY A COMPANY SHOULD RUN A BUISNESS.
AS FOR ALL THE CUSTOMERS THERE WERE PLENTY OF EMPLOYEES THAT CARED ABOUT THEM. I HAD SOME GREAT RELATIONSHIPS WITH THE CUSTOMERS AND ALWAYS TRIED TO HELP THEM OUT IN ANY WAY THAT I COULD. WE WERE IN THE DARK ABOUT THE WHOLE THING OF THEM MOVING THE BUISNESS AND EVERYTHING THAT WAS LEADING UP TO IT. I DON'T THINK IT WAS FAIR THAT THEY WERE OUT THERE STILL SELLING PRODUCTS WHEN THEY KNEW IN ABOUT 2 MONTHS THE COMPANY WOULD NO LONGER BE THERE AND THE CUSTOMERS WARRANTY WOULD NO LONGER BE VALID. WE WERE UNABLE TO SAY ANYTHING TO ANYONE IF WE DID KNOW ANYTHING. THERE WAS SO MUCH GOING ON NOBODY KNEW THE REAL STORY; JUST YOUR MAIN GOSSIP. I'M SORRY TO ALL THE PEOPLE WHO HAD TO AND ARE GOING THROUGH THIS MESS BECUAUSE OF THIS. I DO WISH EVERYONE THE BEST AND HANG IN THERE. I BELIEVE YOU ALL WILL PREVAIL THOUGH THIS EXPERIENCE. JUST KNOW ONCE AGAIN NOT ALL PACESETTER'S EMPLOYEES WERE BAD. THERE ARE LOTS THAT REALLY CARED ABOUT THE PEOPLE AND THEIR PROBLEMS. GOOD LUCK; PLACES LIKE THAT ALWAYS GET BIT BACK IN THE BUTT FULL FLEDGED.
Subject: New company
They moved assetss tos a co. named quality first with Gerry Anderson as the CEO ;and anybody that knows him knows he in,ot smart enogh to be any kind mmof leader
From: Dianne Yeager
Subject: guarantee and quality assurance not upheld
I posted my complaint last week regarding my distress with Pacesetters. I ahve contacted the Federal Trade Commission, BBB, Attorney General, and Consumer Affairs to file a complaint. I was wondering if "we" would like to file a class action suit against them. I am more than willing to do this.
From: Pacesetter Truth
Subject: Feedback to #128
Dear Jim: Leave your e-mail address. I , and many others, would love give you some information for your article on ethics in the home-improvement business.
Hope to hear from you.
From: Roger & PeggySue Baddeley
Subject: French doors
Yes,Pacesetter is a rip off. My husband and I found out the hard way. We were approched at K-mart by someone talking about the pacesetter corp. regarding home improvement. We had been thinking about taking out our patio doors and having french doors installed , but we were not sure we could do the job our selfs, so we called the pacesetter corp. and they sent someone down for a free estimante.
After deep thought on their proposal we dicided to have them install the doors.They put the doors in Novemberof 2004. Thats when the problems started, the doors would not shut right ,there was a gap at the top , the threshhold was not even there, they had removed part of our porch floor at the threshhold and not replaced .So I called them to have these problems resolved in December 2004 we will send someone right out 2 weeks no one ,I called again ,in the mean while the lock quit working you could not use your key to get in the house. This is October 2005 and they still have not come down to fix our door.
From: dianne Yeager
Subject: been dogged... no quality assurance
We spent well over $10,000 buying new windows and doors;however installation was lousy and I have spent over a year trying to get things fixed the way their quality assurance quaranteed. A person did come out and take pictures acknowledgeing the errors and said that this would be turned in. Several conversations later always led to the same result that they we aware of the problem and was very busy...yata, yata. Now, I can not even get in touch with them and all numbers have been disconnected. I just filed a complaint with the Federal Trade Commission and the Consumer Affairs so maybe a class action suit might be the ticket.
From: Jim Cory
Subject: interested in interviewing customers & former reps for an article
Dear PacesetterSucks.com: I am the editor of Replacement Contractor, a magazine circulated to 25,000 roofing/siding/window contractors - published by HanleyWood, Inc., publishers of Builder and Remodeling magazines and 9th largest business-to-business publishing co. in the U.S. I stumbled across your site trying to find out what had happened to Pacesetter - by coincidence, I am working on a cover story about ethics in the home improvement industry. Would it be possible to contact some of the people quoted her and interview them for an article on Pacesetter? My phone number is (215) 923-9810. I look forward to hearing from you.
Best, Jim Cory, Editor
From: a former employee of Pace setter
Subject: There Ain't No More Pace Setter
There ain't no more pace setter. Not in Kansas City that it is. Those crooks got evicted from thier 7945 Flint location. As far as I know I believe they told folks that thier last day at work was last June 2005. I knew it would happen when kuvender Dulko tried to run everything .. steping on the people who worked under him to get to the top. Well he steped on the wrong person.
He found his self out of there, looking for a job else where. Not long after he found himself unemployed, the Pace setter corporation went out of business. One day I went over there behind the building, & I saw all kinds of lead sheets of previous customers scattered everywhere.
A lot of pace setters customers personal information
scattered all over the back of pace setters use-to-be building. ... So, Ding dong the witch is dead the witch is dead the witch is dead. "Pace Setter is dead! .... And thats what they get.
From: Lucinda Keller
Subject: Never did the job took the deposit
In April of this year my 76 year old mother saw a television ad on a local TV station (channel 8 in San Diego), she contacted the company for a free estimate. They came out and talked her into signing a contract for kitchen cabinets, countertops, and wood flooring. They took a deposit of $982.00. They kept calling her to extend the installation date. In July they called to say they couldn't do the countertops but would be able to do the rest of the job. She mentioned cancelling the job but they called back and said the materials had arrived. They would contact her in 2 weeks to schedule the job. They called Sept 7th and said 2 more weeks, again they called Sept 28 and said 2 more weeks. Now the installation date is October 13th. I tried the numbers on the contract (7 in California and 1 in Nevada) all have been disconnected but the one in Sacramento and that line is constantly busy. Today I called channel 8 to see what they know of this company since that is where the ad came from. They called me back saying they never got paid for the ad that ran for 3 days, April 4/5/6. They suggested I look at this site. I think we should contact the DA office, do a class action lawsuit, or something to stop this from continuing. The TV station said the order came from Nebraska. Well, its been 6 months, maybe we are lucky that we are just out the deposit, I'm wondering if they will ever show up to do the job, of course they would be turned away after reading all of these comments.
From: B Bergh
Subject: New Name
According to the Secretary of States office in Lincoln, Ne., Pacesetter Corporation has renamed Optimus Corporation at the same address as Pacesetter. Corporate officers appear to have remained the same...according to them there was a change of name only. Hope it helps you.
From: dave crawford
Subject: had no problems
we had 3 windows and a storm door installed and had no problems. we must be the exception to the rule. as a matter of fact, our story is 180 from all the others.
we have a bay window, the middle is very large, the sides are 4'x1', they were to put dbl hung on the sides and a solid in the middle. they installed 1 dbl hung 4x1 and 1 solid 4x1, but they made a mistake and instaled a dbl hung middle at no charge. when we called them, they were back within 24hs, replaced the solid 4x1 with a dbl hung 4x1, and told us that they would be "just throwing the window away", they ask us if we wanted the window at no charge. well duh, sure.
the only problem we are having is the dbl hung big window is getting hard to raise and lower.
Subject: Pacesetter phone #
I just discovered all this information about Pacesetter. We were set up with them thru SAM'S Club. We got a storm door installed and it has burned out my doorbell because it was installed improperly and screwed up the electrical wiring. According to Amerifirst, Pacesetter only has one office operating anymore and that is in Sacremento. They are there supposedly to provide service to existing customers. We'll see. Their phone # is 916-788-2931. I have left them a message today and am waiting for them to call back. Amerifirst also informed me that I have no recourse on payment, my money is owed to them not Pacesetter so not paying the bill is not an option unless you want to screw up your credit.
From: Inside Info
Subject: To: Martha Wallace et al
I haven't confirmed this but here's the lateast I've heard... I also doubt you'll get any REAL useful help from anyone who answers, but if you do, please post your success on here.
660 Commerce Dr Suite E
Roseville, CA 95678
From: Martha Wallace
Subject: storm door lock
On April 8, 2004 we purchased a storm door through a
representative "working Sam's Club" in Austin, Tx. The
door was installed satisfactorilly (and well it should have
been for $639.00!) On August 2, 2005, I spoke with Helen
in California and told her that the storm door lock was
stuck in the locked position and we were unable to use the
door. She assured me that she would send me a new locking
mechanism for $5.00 handling fee. I disengaged the lock by
unscrewing it from the door. It is still in that condition!
Now that would make one wonder if the Pacesetter Co. is a
legimate company! Today I have called every phone number
that I could find in two states, but alas, disconnects and
continual ringing was all that I was greeted with! Would
someone out there in Pacesetter cyberspace PLEASE answer
my question "Do you HAVE a replacement for a bronze storm
door?" And, if so, how would I be able to get one!
Thououghly disgusted Martha!
Austin, Tx. 78746
Subject: Dont use this company
There may be not recourse for all of us who have been ripped off. Just hope this helps others from making the same mistake.
#113-tried the email address but it's no good.
From: Cara Cross
Subject: pacesetter services
Does anyone out there know how to contact the service department in california? I have been calling since April. The numbers I have are no longer valid. I last reached the Sacramento office in july of 2005. Since then all the numbers are no longer in service and the sacramento number is busy 24-7. I am so disgusted...The rains are coming and some of the siding isn't finished and some of it needs repair...Can anyone help me... ph. 1-209-577-5643. Any help would be appreciated. I have a message phone so please leave any info. Desparate.....Cara
Subject: Iskra's WIfe
You know she was there spending OUR money. You should have said something to her... just to get a response. I'd be curious as to what the response would be.
Subject: repsonse #112
we were Pacesetter Reps, and marketers, and we all thought we did a good job. By the looks of the website we all make
BETTER DETECTIVES wouldn't you agree. We should all form a state to state investigating firm we would make millions.
I saw Gary's wife at the mall. Quite a looker she is. All dressed up in her fantasy clothes, she not hurting. I wanted to say something. But it's not her fault she married a psycho path. and besides if she lefted him now. Where would she go. Ladies like that you know, has never worked a day in their lives. I bet she doewn't even know how to cook.
She may be able to get a job at k-mart they actually hire anyone. As long as you don't have a criminal record. But with the last name Iskra, She probably wouldn't be eliable for employment. Selling peanuts might be an option.
From: K and T Hambone
Subject: Pacesetter nightmare
In December of 2003 a pacesetter rep. came to our house to give us this big talk about how great pacesetter is. We needed siding and all the works that go along with it at the time and his spiel sounded good so we signed a contract with them. He was a very convincing liar. Everything he told us was a lie. Work was suppose to start the very next week. Well it did not and after many excuses from pacesetter they finally came out and started the work on the house. By the way they came and did the work in a blinding snow storm. How could they see what they were doing. The company sent the wrong color of siding so that part of it had to be stopped while the right stuff was sent. We waited and it finally came. So they started again. The guys that were putting in the siding kept making remarks about how we got taken. The siding they were putting in was suppose to be the best there is. Well according to the guys it was the worst siding in the world. The one guy asked me how much I paid for this stuff and when I told him he laughed they all did. They did not do some of the things that we paid them to do. They left all of there trash and nails and metal pieces laying around. It is now 2 years later and we are still finding trash and nails all over our yard. We found out later that the siding we purchased should not have cost us what it did. It should have been about half of what it cost us. And now we find out that they are no longer in buisness in Pa. Well we are suppose to have a lifetime guarantee on the siding with them. So if something happens what do we do then. We have tried contacting them but to no avail. I have even written to Sam's Club where we first met the pacesetter guy, they said they have nothing to do with this. Pacesetter was just in the store showing a product.
Once again the little people have been taken by big company. We will never buy anything from any company other than one that is owned and operated locally. And on top of all this we have never gotten anything from the finance company that we signed with. O they take their money out every month but have they contacted us. NO I THINK NOT
From: Kathleen Peterson
Subject: pacesetter Sucks response
How right you are pacesetters does suck ''' Our siding was put on in 1990 and had a 40 Year prorated warranty well a warranty does no one any good if you can't find the company. We have contacted the Nebraska BBB and registered a complaint they didn't even have to check their records they knew right away who we were talking about. If we all band together and call the F T C 1-877-FTC-Help maybe they will do something about this dasteredly company.
If anyone has any medical bill issues, due to cancellation of Pacesetter's insurance they can contact:
U.S. Dept. of Labor
Attn: Chris Rogers
1100 Main, Suite 1200
Kansas City, MO 64105
Phone: 816-426-5121 ext. 123
He is investigating loss of insurance coverage and premiums paid. Hope this will help.
From: EX - CRANBERRY EMPLOYEE
Subject: GARY EGGROLL ISKRA'S PHONE NUMBER
well it seams some body has posted g.i.'s address and map
quest directions to his home the only thing left is his phone number well you lucky ex'ers well i'm your knight in shining armor 724-238-7916 -
p.s. ask g.i. when we might be expecting our pay's
Subject: Kluck residence
Gary S. Kluck
8650 Indian Hills Ct.
Orangevale, CA 95662
From: Joe D.
Subject: To #109
Anyone representing a legitimate government agency, or law firm can email me at: [e-mail removed]. If their identity checks out I'll give them what I know. As much as I'd like to see all of these guys rot in a federal prison (or worse a state prison) the last thing I want is for some wacko on here to kill these losers or their families. Iskra, Aloe, and Kluck deserve to SUFFER for a while... So #109 give your state AG my email address, and I'll give them what I know.
From: someone who is after kluck, the fat ass duck
Subject: we can't let him off the hook
Can anyone please give me klucks address. I spoke with attorney general and we need it. There is a good chance he will be arressted for money laundering. Proof and exhibits have been presented. let's work together to end this thing and that dirty bastard.
From: Somebody that they owe money to
Subject: Iskra's House
I am just curious as to what Iskra's house looks like. Take some pics and post them. Im sure a lot of people might need it for a reference.
Subject: Pacesetter's leading Con-Artist
Pacesetter Cranberry Office.
And where is Dayne Baker? From Assistant to the Office Rep Manager Dayne Baker rose from the bottom to the top. Or so he thought. He stayed on after the dooors at the Cranberry Office were closed. And sporting I might add, a luxury vehicle he got from his earnings from ripping off customers. Rumor has it!! The vihele got repoed, But were is Dayne Baker now?? Did he follow the troops to the Steel Building or is he pumping gas and a near by gas station. Gee Dayne!! Sorry we didn't get to say good-bye!!!! But maybe if you kiss their ass a little more they may give you a new job as an executive to the boss. and you can get your vehicle back. Until then maybe reality has set in FINALLY!
They never had your best interest at heart. They were only out for themselves.
From: Cranberry Ex- Employee
Subject: Bad Numbers
Response to #102
I pulled up that web-site and tried a few phone numbers, the website is limited, when I tried numbers most all of them just rang through. Somewhere in California there was some name attached to a voice mail, I didn't recognize the voice. LA# 1-800-385-1943 Kentucky #1-800-597-7706 and Rochester Mills #1-800-933-9956 But the number they have listed on tripod website, is actually a directory assistance number and you say Pacesetter then she says whether or not they our located in that state or not. Quite confusing!!!!!!!!
I went past Gary Iskra's house again He is still living quite large. What an asshole. I wonder if his wife knows everything that has gone on in the last few years. I would think that would be grounds for divorce. But then if she divorced him how could she go shopping. You know she is wearing our paychecks.
From: lisa lovett
Subject: the people were good the company sucked
As I read all the feedback and gossip all I can think of is thank goodness I got out when I did. I left in May 2005, I worked in the front office admin dept. I knew Phil Hice, Debbie Chavera, Robert D., Michael L. and even Jen. I think that most of the people were okay just trying to do a job for a company that only cared about the almighty dollar and not the people that helped generate it for Pacesetter. Even though I was with Pacesetter for less than a year I still feel for the employees who put so much into the company. I mean moving all over the U.S. and for what? I have managed to move on and have a great position at another company now. But my experience at Pacesetter will always leave a bad taste in my mouth.
From: Looking for? Pay
Subject: Idelwild Day Trip
1: Start out going SOUTHWEST on GRANT ST toward OLIVER AVE. 0.2 miles
2: Merge onto I-376 E / US-22 E toward MONROEVILLE. 13.9 miles
3: Take the I-76 / PENNSYLVANIA TURNPIKE exit- EXIT 15. 0.4 miles
4: Merge onto I-76 E / PENNSYLVANIA TURNPIKE (Portions toll). 10.7 miles
5: Merge onto US-30 E via EXIT 67 toward GREENSBURG. 25.2 miles
6: Turn LEFT onto PA-259. 3.3 miles
7: Turn RIGHT onto WOODS RD. 0.2 miles
8: Turn LEFT onto MYERS SCHOOL RD. <0.1 miles
9: End at Ligonier, PA 15658-2478,
Total Est. Time: 1 hour, 13 minutes Total Est. Distance: 54.29 miles
Gary & Deborah Iskra
464 Meyers School Rd.
Ligonier, Pa 15658-2478
Subject: GARY in FL.
Don't forget to look Gary up in Monroe County FL.
Subject: website still running?
I stumbled on this. Does this mean they are still trying to bring in business?
"This page is designed just for Tennessee, Southern Kentucky, and Northern Alabama Pacesetter clients."
I hate these bastards soooo much. Let's not let them have success with their new scams.
From: R T
Hey just wanted to let all know that i call and sell advertising to business's in saint paul Minnesota and i ran across the name optimus corporation with steve littles as the manager so i called it and conveniently the number was changed to (724)741-2100 which is in PA just thought you guys would like to know Hope you all are doing great and good luck you know who this is you can email me at Taurus5_1_80@yahoo.com if you want. To all my old co workers, I hope you all are doing well in Sac and Tac peace!!!!
From: Joe D.
Subject: Everyone check out the latest new on this site
Everyone check out the latest new on this site.
I rarely notice when this changes but I happened to noticed today. I think anyone who has any interest in finding Iskra, and the rest of the Pacesetter Thugs will find this useful.
In the unlikely event Iskra gets wise and changes the WHO is data, I've captured it and have it available for anyone who may need it later.
That about does it for me on here. Though I'm sure I'll keep checking back for the entertaiment value. Some of the former employees on here are amusing in a desperate and pathetic sort of way.
To former customers, I really do feel sorry for how bad you got screwed. As you can tell you weren't the only ones though.
To former coworkers I knew personally, I hope you're all doing better that you ever did at Pacesetter, I know I am.
And to the whining, addicts, and whores (mostly from SAC & GRR) telemarketing, stop your complaining, you were a part of the problem before Iskra ever came along. Do us all a favor and check yourselves into rehab, the internet could use a break from you.
From: William Crisante
Subject: Pacesetter Disappeared
Had pacesetter windows installed Ja./2005. What hurts i knew better. All window installers want to much as far as Iam concerned. Any way all the windows got installed 3 need corrective action. The window capping was never done. I have a phone number for the installer,but he never returns my calls. I contacted the finance company Pacesetter was using they no longer do business with Pacesetter. The girl gave me a phone number in Pittsburgh, but all the phone does is keep ringing, no one answers.
it sure seems a shame that as a consumer I do not seem to have any recourse against Pacesetter.
From: Cranberry ex-employee
Subject: Response to #94
It is said to be true, just like you mentioned (Corporate Knowledge) is accurate. How about I along with 21 ex-ees
filed a class-action law suit against those assholes. Gary Iskra, Mark Aloe, Gary Kluck, Mickey Madden. Will soon learn what it is like to have their lives turned upside-down. Although the Suit will be on Gary Iskra because he signed our rubber paychecks.
#94 Were are you from?
Halloween's going to be a bitch, We should all go there and
dress up like bounced checks and knock at his door. MAYBE IT WOULD RING A BELL. Like pay us you asshole.
Mickey lives somewhere in Pittsburgh, I believe the Northside.
Subject: iskras personal info
anybody by chance got close enuff to know gary iskras or any of those other fools social security numbers ? we can do some real searching on the internet detective services with that little piece of info
Subject: "BAD" product....door
We had all Pacesetter windows put on our home. We were told..because we got all of the windows at one time.. they would "THROW" in a $700.00 door. All was fine and good, until the door swelled so badly we could not even close it. We have had someone from the company check out ther door. he did some adjustments.. still the same problem plus... we can not lock the screen door now. I have made several calls, the company sent someone out again last Nov (2004) . The paint is coming off the door and the repairman scratched "MORE" paint off and said this is suppose to be baked on and should not come off that easily.. he said he would order a new door for us. We did not hear anything for months...than when I called.. that location had closed.. I was told to call the company in Minneapolis that bought them out. I called number and he said he had a door there with my name on it and he would send someone to put it on... months went by and I re- called the company in Minneapolis.. only to hear a message that they were no longer in service. I have tried calling the phone number (402-331-9400) in Omaha, Ne. I could not get through.. I really like the windows but the door is a piece of "JUNK".. Thanks to everyone for listening to me.. at least someone did as long as I have not been able to express my views to a live body at Pacesetters. Eunice from Mn.
Subject: Satisfaction of lien
Does anyone know how to have a lien on a property removed? I work for a title company and came across this website and thought someone else may have been in the same situation.
I have an old mortgage for windows from 1996, that should have been paid in 2001, but the lien hasn't been satisfied. Has anyone found a quick route?
From: rick lewis (former sales rep)
Subject: attorney general actions??? iskras address at home
has anyone filed a complaint with their attorney general and gotten any
favorable response back as of yet? i just sent mine in today and just wondered
what the general response had been on any replies...and for those of you who
have asked corporateknowledge for asst....his (or hers) information appears to
be genuine and accurate...i had gotten ahold of mark aloes cell phone number and
called him...he was not a happy camper that first of all i had gotten his number
...but secondly that it seemed i had the gaul to actually call him and
complain...he stated he has not been affilitaed with pacesetter since stepping
away from the company about 30-45 days ago...whether thats true of not i don't
know...but he was quite taken aback by my nerve calling him...and asked...how
would i feel if i was called at home? corporateknowledge did give me an address
for pacesetter in pittsburg as follows..:
600 grant street
56th floor, suite 5620
pittsburg , Pa. 15222
i can't seem to contact that office ...though after having called the USX tower
management office ( 412-261-9940 ) they state that pacesetter has not moved into
the office spaces as of yet and that it appears they may not...for all thats
worth...was someone asking for gary and debbie iskras home address???? ya know
what gary..i already have a condo reserved for me in hell on the river
styx....but i have the comfort of knowing i'll see your ass burn there too !!!
gary and debbie iskra
464 meyers school rd.
ligoneer, Pa. 15658
thanks again corporate !!!
there has to be some kind of accting for these people and what they have done to
the many lives they touched and damaged thru their insidious business
i for one am NOT gonna let this go...i am contacting a lawyer to see what if
anything can be done..the attorney general has had an 11 pages fax sent today
including documents & testimony from me and other customers that i sold
proliferating their lies...okay fine...so i'm a salesman with a
conscious...better than one individual outta grand rapids that might read this
who once told me they'd sell a product to a widow even if it meant her last dime
of savings...folks..thats just plain fuckin wrong...no matter how ya look at it.
i'm quite sure mark aloe got his cell number changed fast when i told him i got
it off the interent..lmao...hope it cost him a few pennies...anything to exact
some sort of revenge.
can some tell me what the hierarchy of pacesetter was? all the main players as
i'm not sure who to be looking for...
larry krempskys cell number is no longer working...
where did mickey madden fall into the scheme of things? i have his cell phone
oh, and mark aloe did verify that pacesetter was selling republic windows to me
on the phone, not pacesetter EXCLUSIVE factory made products as i was led to
believe after 0ctober 2004 exclusively.
From: the best was in the west
Subject: no money for you
Yes it is true we are are screwed. There is no money for you. The good news is that we are all better off.I do not miss the beatings, stupid orders or the insane price to pay for being loyal. Iskra Kluck madden and me are stashing the cash so we do not have to pay you. In the end where are the schragers? THEY LET ALL OF US GET SCREWED. THANKS PHILL AS IF YOU WERE NOT RICH ENOUGH YOU LET YOUR CO. AMERIFIRST SCREW US. WHY THANKS FOR THE BEATING AND LOW SELF ESTEEM.
Subject: All the B.S.
Damn a lot of shit talk on here. Hey Jen glad to see you are still a ledgend in some peoples minds . Life goes on . Sorry to the people who got screwed, the writing was on the wall. When first paycheck didnt make direct deposit. IT WAS TIME TO GO baby. Got out with all my jack . Kluck screwed me personally, but here he is getting his now. for some of you who belived the lies im sorry ,but we all have choices It was a fun ride for the first 5 yrs i was there then it sold and went down fast.So many rummors on the money. did anyone think about powder up noses, fake boobs for the whores. WHAT HAPPENED TO YOURS JEN. AND I NEVER GOT ANY> Still love ya. you should know who i am. we got er done in instalation when i was there so they all can kiss my ass. the upper losers . You all must remember what comes around goes around. The state of CA> called me asking questions KLUCK AND PACESETTERS is being investigated.and trust me Gary is going to need more than a sound proof office when cali is done reaming him he will wished he stayed in cheese country. And buy the way Jen sounds like a few are still stroking to you them losers
Subject: now they are out of business
pacesetter micigan is now out of business, and in order to get my maintenace contract covered I have to buy products from another company who claims they are now covering all the old pacesetter contracts.The pacesetter bank is still alive and kicking. So dont think your off the hook for the huge bill.
Subject: This is th end...I saw / see / it today at this moment....
I drove by the old Pacesetter Offcie on Old Placerville Rd in Rancho Cardova California today in route elsewhere. SUV's, furniture in trailers, numbers on desk (numbers mean auction ?). Goes to show we can get taken advantage of and not get compensated. It sucks, its sad and its reality. If anyone is in a class action let us all get in on it. I can still hear Pete Danielson's voice, "It's not who's right, its what's right." I wish everyone the best, I hate to say it but this was a very expensive lesson for all of us. On the other hand..................
Subject: Still Operating??
Is Pacesetter still doing business? I haven't been able to get ahold of any of the offices in Pennsylvania. My attorney would sure like to pay them a visit.
From: Tom Martino.com : e-mail, national syndycated radio for the small guy !!
Subject: Class Action ?
I spoke with a labor legal suave individual and was told that when labor boards can't help a law exist called, ".. teh sue Your Boss Law (google it).." I was just wondering if any one was in class action because I'd like to get money owed me as well. I don't want a hand out, I don't want anything other then the money owed me. How legally can a company continue to operate when they owe so many employees money, and have many labor board claims filed? Would an attorney take this pro bono ?
What is the reality ? Hey Joe : GOTTI here - do we have a serious chance?
From: Just Wondering
Subject: Feedback to #84
Hi Joe. You don't know me; but I was just wondering if you have Iskra's home address. The reason I want it is pretty obvious. I live in Kansas City, was a former telemarketer, and the Labor Dept. here is wanting to serve him so we can also get the money the company owes us. You obviously know where he lives so even if you don't have exact address if you could point me in the general direction maybe they could find him from there. I would appreciate any leads you could give us here in K.C. Thanks Joe. Appreciate all the help we can get from any one at this point.
From: Darin D. Zurn
Subject: Storm Door
Phone number correction from previous post of mine...
NOT (724)741-2100, BUT (402)331-9400
From: Darin D. Zurn
Subject: Storm Door
I have a storm door that the window mechanism broke on it and the door is barely 2 years old. I tried contacting the company and after finally reaching them at (724)741-2100, I could not leave them a message as their mailbox was full. After reading all the bad stuff about them, I highly doubt I will be able to reach them. Has a class action lawsuit been started yet? Sure is one piss poor company!!
From: ex-employee cranberry
Subject: Joe D.
J.D. How are you You haven't been on the site lately.
I left my e-mail address. I went past Iskra's house not to shabby for a theif. Still driving those expensive cars though.
From: Karla Luckow
Subject: Yeah, try reaching them....
I did find this # in researching so I can get the replacement parts I asked for a long time ago. My screen door handle is broken and the hydrolic closer is blowing fluid all over my floor. Love the quality work. However, all I get is a message that the mailbox is full.
4343 South 96th St.
Omaha, NE 68127 (Map)Phone: 402-331-9400
Subject: all that i used to work with
i just want everyone to know that i do wish you all well
especially those in gr i spent 7 hard years at the pacesetter corporation and met alot of good people. Sorry for the hate mail i should have been more mature!!!!!
alot of good people allowed to do things such as visit the pacific northwest and move to sacramento where i found a great person. I want to say those who had helped me and moved on before the ship sank, I love you all and wish you the best with your pacesetter endeavors. Mike C thanks for the opportunity that you handed me i made some serious cash. I hope that evans is treating you well. When you come visit we should hit the soaring eagle. Charles Moore good luck with your surgery and i wish you and your wife well you guys are good people and i still remember CANADA AYE' Love you all
From: Big Nate
Subject: My complaint with the labor board.........
Hey everybody... Im not sure if this is going to amount to anything, but I just got a call from the Labor Board regarding my complaint that I filed at the beginning of June. They wanted a little more information because they were "preparing the determination order" which will order Pacesetter to pay me. After waiting this long, I doubt Pacesetter will pay me a dime, but you never know what might happen.....Just thought I would share that with you.
From: Inez Birotte
Subject: Pacesetter Corporation
I have been hoping and looking for a website from other people with complaints on this company.
I got really screwed with them. I am very disappointed with my State and City for letting these people here to operate a business. I have gone through great lengths looking for the Salesman that came and spoke with me. I wish I had paid more attention to my gut feeling. I consider myself to be somewhat smart and did not expect this to happen to me, particularly being older, I consider myself to have become a little wiser with age, its always one of those stories you see or hear about other people.
My nightmare started in September 2004, borrowed money and paid the finance company off. If have excellent credit and with retirement coming soon for me, I am trying to clear off all debts.
I won't go into detail about my horror story, but there were many lies from many people. They eventually stop taking my calls, closed the office I was working with and supposedly moved all their operation to California and was reorganizing. None of the phone numbers that I had worked anymore, and the people in California pretended to not have a clue. Even the finance company pretended to not know anything.
I first got involved with them because I needed replacement windows and was at a Sam's store who was promoting this company for home improvement. Thinking that Sams Club would not avail themselves to a company that was not reputable, I let them set up an appointment. I have to say it was the biggest mistake of my life.
I did go back to Sams Club and tried to get information but was told that they were not longer recommending Pacesetter but now had a new company. I was told by the Sams Club Associate that many other people had come in and complained and thought there was a class action lawsuit. Checking with the local District Attorney and the State Attorney General, they were unaware at the time I checked. But I still requested and received the forms from the District Attorney's office, which I will fill out and return.
I do not know if it will do me any good, but I am filing a complaint with the Better Business Bureau and any other agency that I can.
Thanks for letting me vent. I do agree with you that Pacesetter Sucks.
From: an ex'er
Subject: What the hell happened?
I worked or should I slaved for 4 years with Pacesetter in the sales dept. About 2 years B.I.(before Iskra) and 2 years F.I.(for Iskra). As you all know, the B.I. years seemed to be predictable and basically, you got out what you put in if you bought into the way they wanted you to perform. I made a ton of money and even though I didn't have a life, I learned alot about direct sales and the years and years of experience that Pacesetter had in this type of business. As I reflect back, they always said they were a " sales company", not necessarly a home improvement company. Then, when Iskra took over, the spirit, mood, motivation, and sense of security diminished, month by month. The way business was conducted was basically the same so where did all the money go??? The Schrager family sure made a ton of dough,so how can you run it into the ground in such a short period of time? My only take would be the lead system(not taking anything away from the telemarketers as they could only produce what they had to work with). I think the "head in the sand" approach of how much impact the National Do Not Call List was huge as the company was not really proactive like so many other companies were. The only people they were able to call were the low lifes and the ones that were too lazy, stupid, ignorant, didn't speak or understand English. This makes a very, very tough selling environment, even for the strongest of the "closers". Does anybody out there in ex Pacesetter land really know that truth of where all the money went? Look forward to your thoughts and reflections.
From: BARB DOOLIN
Subject: STORM DOORS
BOUGHT DOORS ABOUT AYEAR AGO ,THE DOORS WIIL NOT CLOSE UNLESS PULLED SHUT .WILL ANY CYLINDERS WORK ON THEM? TRIED ADJUSTING THEM DOSENT WORK.
From: Corporate Vigilante
No they have not filed yet and I do have the addresses....
Subject: More screw ups from Pacesetter
It has come to my recent attention that our payroll taxs were never paid to the irs. Pacesetter owes alot of money in payroll taxs which means that we are never going to see our money. Any of you out there forget it you are not going to get paid
Subject: ghost town
I'm sure alot of you out there have heard Gary Kluck's infamous bullshit story of how he built his empire...with a cardboard box and a telephone. Well, it looks like he's back to the drawing board.
I drove by the Sacramento bucket of piss a few days ago and it looked like no one had been there in quite some time. The only remains were a couple of installation vehicles in the back covered with dust.
BUMP BUMP BUMP...ANOTHER ONE BITES THE DUST!!!!!
BooHoo Gary. I feel so sorry for you!!! I heard that Chief was interviewing for executive drivers for his fleet of Roach Coaches!! Oh, I forgot. He probably wouldn't even talk to you since his son-in-law was shot to death in your parking lot.
The grapevine says that Bunkruptcy was filed. Any one know if this is true?
From: Joe D.
Subject: To # 72
1) If you know me you'd have my email address.
2) If you're resourceful, even if you didn't have it, you could figure out how to get it.
3) I don't know you and won't be emailing you.
4) If you have a Pacesetter related question ask it out in the open on here.
5) I don't know Iskra or Madden's address. BUT I'm working on getting Iskra's and Aloe's and if I can verify them, I'll be sure th post them.
From: One that also got screwed
Subject: Needing Some Vital Information
1. Does anyone out there know the "Home" address of either Iskra or Madden? If so will you please post it.
2. Joe D. if you read this please email me with your email address. I need to ask you some questions that maybe you can help me with. Please contact me at firstname.lastname@example.org Thanks
I know alot of former co-workers still look at this site.
I just wanted to say hi and hope that everyone is doing well.
Subject: Texas Pacesetter & Sam's Club
We are Sam's Club members and a kiosk was set up at our local Sam's where we inquired about windows. We did not know who the window contractor was until Pacesetter contacted us from the information they received from Sam's Club.
Long and short of our story is Pacesetter took our downpayment, cashed the check never showed up to install the windows and come to find out the window order was never processed. Right after that information developed, we found out Pacesetter had closed it's doors here in Texas. Since Sam's Club was hosting a kiosk for Pacesetter and it is a "member's only" type of store, we contacted Sam's Club. Sam's Club is supposed to be working with their members to get refunds issued.
We have been dealing with this Sam's Club/Pacesetter mess for 4 months now and it should not take this long to get a refund.
For anybody out there who is a Sam's Club member who inquired about windows and Pacesetter was given their member information, try calling Sam's Club customer care number at 802-786-6700.
We are still waiting for our refund, but according to Sam's Club the president is now involved with getting refunds to their members.
Good luck to all of you out there and maybe we will see our refund.
From: Corporate Vigilante
Subject: Corona and Sacramento
Reason that you cannot get through to Corona is because they are closed. Sacramento only has a few people left and are not answering the phones. If you financed the work through Amerifirst go through them to get something done on this. If not, you might be out of luck, but try to email email@example.com.
Subject: re: dissatisfied consumer
Thanks for your site ! I was wondering why I could not get ahold of anyone at their offices in Corona and Sacramento. Only a message machine . . .
I had purchased windows, doors, and an expensive paint job and the paint is completely peeling and cracking which was guaranteed for life not to do so.
If there is going to be another class action suit for the west coast folk, let me know -- I'm in !!! It was absolutely a rip-off to say the least !!!!!
What can we do ?
Thank you again for the info --
Marilyn / a very unhappy consumer
From: rick lewis (former sales rep)
Subject: question for #64 book #4
was wondering how you managed to get a court date against pacesetter...how did you have them served? i have a few people including my self that have tried to get an address where to have them served for a court appearance with no luck...even gary iskras home address would work.. also...if there are any people up the line that could verify for me beyond a shadow of a doubt that we were using republic windows from what date to what date i would appreciate a contact... i had windows installed back in april of this year...and know these windows are not the same windows that i was using to demo with...the constant force balancing system is totally different ...not to mention the money they owe me...a court date would be OUTSTANDING...thanks to any and all who can help and be of assistance. my email that i can be contacted at is firstname.lastname@example.org...feel free to email me..i have another appt with my lawyer soon. thanks much..
From: Guess Who??
Subject: Labor Day
Im just wondering how Iskra and the rest of the a$$holes are celebrating Labor Day...... Well, the summer is pretty much over. I have enjoyed being layed off, but I guess I'll go find a job now.
From: jeff kindler
Subject: its always the money
Hey i worked there for ten years. I was a rep asm and a sales manager in Fresno. Pacesetter was a great co at one time. It offered all the benefits and a chance for growth if you could stomach the hours. The real problem was there prices and the lead system. Management was harsh and tried to suck up every hour of your day. The co. never changed and other co. got into the game working less hours and more money. Lets face it 8 oclock burn out 50 miles away for text coat in the rain. And they speak broken english. What the hell!!! Since I left I am so much happier and make more money with alot more time to my family.. I just want my money. If they had not burned us all I would not be so pissed off. GUys like gary and gary do not live in the same reality as the rest of us. For the rest of you slaming each other I dont care I want to know when and how to get paid. So if you can not offer any help to the rest of us do not bother!
From: Lynn Lisica
Subject: overzealous installer
My siding and gutter were ripped off during winter storm and Pacesetter had just come into Pennsylvaina as a new company. They came to my home offering new siding and leafaway at a $5,000 price. Luckily my apraiser was able to catch wind and got the price down the job got done. But the installer was a dipstick. My son-in-law was here and told the man not to walk on the roof has it was just new and the previous owner didn't put enough beams across, so he told the men to use ther scafolding. They didn't. They damaged my roof causing a leak over one window bring snow and rain in to the bedroom, between the walls down into my kitchen. When I confronted Pacesetter, they made me go through my homeowners insurance to hire a contractor to do the interior repair, but the exterior repair was some kind of a seal. Pacesetter paid my deductable. A year later and the damage has happened again. I had an indpendent roofer go up on the roof and take pictures and found out the shingles were buckled by the leafaway installation and its going to cost $2600 to repair. I now have a court hearing with Pacesetter. I have damage again in the ceilings of my bedroom and kitchens again. They won't answer my phone calls and I have gone through the BBB. The BBB doesn't get a respone either. They have closed there Richmond office and opened an office here in Pittsburgh, PA
From: sick and tired
Subject: Please grow up people
Alot of us put our blood,sweat, and tears into pacesetter for a long time. nine years for me. Please stop the hate. Look at the t.v., there are thousands of americans in the gulf that have been devistated by the horror of the Hurricane. We should put our arms around one another and pull together!!!!!!, Only then is when we will have Victory!!! Count your blessings. Please use this website for comfort and Guidence to achieve what we all want. As for me I cut my lossess and have moved on. Please grow up and stop tearing each other down. At one time or another we worked together. This is not a chat site for anyone. Use your own E-mail addressess to express your sick thoughts.
From: Mr B
Thanks for the reply. I created a hotmail account so you can send me your number and we can chat or you can just send me a private message.
The address is: email@example.com
I will get in touch soon. No worries! Love ya. Leave your e-mail address for me if you can. Now, I'm getting my purse and heading for the door! HOUSE!999-99-9999!
RF 752.5201, you know the ac
From: jenn harris
Subject: response to#56
thanx for your feedback and for the compliment, that shows everyone what the real reason for this website is and it definatley shows a lot of class. thanx again, and take care!
Subject: Mr. "B"
Hey "Mr. B", good to see your name. hope all is well, wish I had a way to contact you personally. I would leave a number for you but unfortunatley there are too many crazy people trying to get to me on this site. I hope all is well with you and you are recovering from the pacesetter nightmare as well as I am. Love ya lots!
From: you know who
Subject: You go girl
Mr. " B " says hello. You know who I am, cause you always called me that. Boy, what a mess this whole thing is
Subject: jenn harris
In the 17 years I spent in that bucket of piss, I don't recall Jenn Harris causing it to be the way that it was. As a matter of fact, the one's who caused it to SUCK were Gary Kluck, Robert Douthit, Mike Licalsi, Joe Schuette, Barb Lund, TOM BUDISELIC(especially this piece of work) and all the other deceptive pieces of shit that worked there.
Lay off Jenn and move on!!! She's one of the few that made it tolerable to at least show up every day, definately not because anyone wanted too. If they did, they are the sadistic bastards that still feel the need to be abused. Leave Jenn alone.
Subject: just wondering
I was just wondering if any one knows what ever happend to that fat slob, jason anton? not that i care but i see a lot of his smart ass comments on this site and was wondering why he is so afraid to tell us all who he is, considering how much sh*t he has to say. i heard he went home to his mommy and daddy because he didn't know how to be a BIG boy. No pun intended. no wonder that company failed, they kept people like him around to burn out the sales team, what a joke!! any other reps out there gone 2 hours out of there way to sell windows (storm door) to a reset on a burnout lead? WTF?? ps. jennifer is awesome, all you jealous people should keep your comments to yourself.
From: the SWAN aka jenn
Subject: response to #53
thanx for the shout out! don't get me wrong, I am not bitter, I am doing well now and am very happy with myself and my life. There was one good man that i have nothing bad to say about, and he knows who he is, I hope. and if he is reading this than i hope the weather is nice in redding. other than that I just feel sorry for the miserable assholes I used to know. And to the people I actually respected, and loved, RF and "uncle mikey g", I miss ya and hope you are well, and the rest of you can go to hell. I am not a total bitch, unless I have to be and thats okay with me, if you all have a problem with me than thats just too damn bad for you!, good times, good times...c-ya!
Subject: jenn harris
U GO SWAN!!!
From: JENN HARRIS
Subject: WHO CARES
To all of you who choose to use this websit to talk shit about me: I really feel sorry for you because I left pacesetter in February and you still have nothing better to talk about but me. I know I was good but I didn't realize that you all were that hung up on me. do yourselves a favor and go home to your wives, girlfriends or whores and get the hell on with your lives. sorry you fell it necessary to dwell on the fact that I didn't end up with any of you. Shit happens. Why don't you all create a website that is called JENN SUCKS.COM. and while you're doing that don't forget that you enjoyed it enough to come back for more. Remember you all came to me and I didn't make a "special trip to see you". I had fun with you all while it lasted. Now get over it!!!talk about something that really matters!
Subject: OOPS, I DID IT AGAIN
JUST LEFT A NOTE FOR #43 , I MEANT #44. SORRY. I DONT KNOW WHAT HAPPENED BETWEEN #43
Subject: GET YOUR FACTS FIRST
TO #43, THANKS BUT MY NAME IS HARRIS AND I AM NOT MARRIED BUT I APPRECIATE THE FACT THAT YOU ARE SO CAUGHT UP ON MY LIFE, MAYBE YOU SHOULD ACTUALLY GO ON FACT INSTEAD OF RUMOR, AND BY THE WAY I QUIT THE PACESETTER CORP OF AMERICA, I DID NOT GET FIRED, SORRY TO DISSAPOINT YOU, AND BY THE WAY, MY FINAL CHECK, WHICH I DID RECIEVE, CLEARED THE BANK, MAYBE EVEN AT THE EXPENSE OF YOURS. GROW UP
From: SO CALLED GOLD DIGGER
Subject: YOUR BROKE ASS
attn: #42, too bad you have nothing better to talk about than me... It's nice to have a fan club with hate mail and everything. Maybe you should call people magazine and maybe they will give a shit about what you have to say cuz I sure as hell don't. The worst part is that you had a good time, with me, don't forget to tell your wife that, (if she is still around), good luck in the future and do yourself a favor... stop being so pissed off that I didn't choose to keep you around. This site was for a completely different thing and you and your posse decided to make it about me, HOW FUN!!!! I CAN HAVE ALL KINDS OF FUN WITH THIS SHIT, HE WHO LIVES IN A GLASS HOUSE SHOULD NOT CAST STONES, BUT, OK, I'LL PLAY ALONG.
From: Ooooh, kay!
Subject: free video
attn: #24, you can see the video if you close your eyes. No $9.99 required, just open up your memory... good luck
From: jenn harris
too bad you have to hide your identity, yeah I would like to know WHO you are...what's the matter?, afraid I may have something to say about you???get a life
Subject: West coast headquarters
West coast headquarters ceo Mr. Gary Gluck 916-964-3950. office manager Debbie Chavera 916-364-3972. main number 916-364-3900
From: Does It Really Matter
Subject: Feedback to #41 and 42
You are disgusting! How dare you come on this site and spout your trash! No wonder Pacesetter had so many problems with the likes of you as employees. A lot of people are reading this web site. Lets try to show some professionalism to everyone! If you want to air your trash pick another site. The good employees do not want to read the trash you are both writing. If you don't have some constructive news to report to everyone then just keep your stupid comments to yourself! and for Gods Sake......GROW UP!
From: we don't care
Subject: THE TRUTH
FOR THOSE WHO ENJOYED WORKING FOR PACESETTER AND GOT SCREWED SORRY THIS DISGUSTING WEB SITE HAS TURNED INTO A CHAT ROOM. PEOPLE NEED TO GROW UP I CAN SEE WHY PACESETTER FIRED DRAKE,TERRELL AND HARRIS-TERRELL, LICALSI QUIT!!!!!!
SO TO ALL YOU LOSERS THAT CAN'T LET GO. SHUT THE F@!#K UP!!!!
From: DON FERGUSON & MARK DRAKE
Subject: WE ARE GAY
SOMEONE IN SACRAMENTO SAW US SLEEP TOGETHER
MIKE LICALSI GOT JEALOUS AND THEY ORGIED
MIGHT HAVE BEEN MEL TREAT HA FUCKIN HA
From: we don't care
Subject: rob terrell and his whore
FOR SOMEONE WHO HAS HIS SHIT TOGETHER, YOU SURE ARE DEFENSIVE AND SEEMS TO HAVE TO TIME TO WRITE ON THIS CRAZY SITE. YOUR BEAUTIFUL WIFE IS A GOLDIGGIN' WHORE EVERYONE HERE AND ACROSS THE MAP KNOWS IT. TAKE IT FROM SOMEONE WHOSE BEEN THERE.(LITERALLY). HA HA. GOOD LUCK KEEPING HER ROB, SHE CALLED ALL HER WHATEVER WE WERE THE DAY BEFORE SHE LEFT FOR ONE LAST F##@!. i DECLINED. NO SLOPPY SECOND'S FOR ME. THE FIRST TIME WAS A HASSLE DEALING WITH THE DRUNK. oH WELL FOR A TWENTY DOLLAR BILL SHE WASN'T THAT BAD. OH JEN YOU DO KNOW WHO THIS IS. BY THE WAY HOW WAS D.M.X. YOUR A SICK BITCH
From: Maybe that is why i got paid
Subject: feedback to alot of rumors
So here it is. Its about time people started talking I did not skip bail and i went to jail for not having a license not drugs and i was released when they found out i had one i did not know that while i was happy at my new job everone is talking about the guy who actually got paid
If my wife is so money hungry then why did she get me too montana after i was in elko not reno and broke!!!!! get your shit straight or are you too stupid and jealous because everytime you had your girl you got heart broken aww poor you
GET A REAL JOB AND KISS YOUR 1600 good by MOM and DAD WILL TAKE CARE OF YOU !!!!
CHECK OUT THE VIDEOS YOU ALL YOULL LOVE THEM GOTTA GET BACK TO WORK NOW!!!!
IF REBECCA IS READING THIS GOOD LUCK GIRL AND I HOPE YOU AND JEFF T WORK OUT !!!!
ALL THOSE WHO THOUGHT I WAS A BAD PERSON ASK A FEW WHO DID NOT I WOULD GIVE THE SHIRT OFF MY BACK FOR MOST PEOPLE!!!!!!!!
GOOD LUCK TO ALL AND I HOPE YOU GET PAID
I REMEBERED SAYING THAT EVERYONE SHOULD JUST GET OUT WHILE THEY CAN BEFORE I LEFT
NO FUN INTENDED
DO BUY THE VIDEO FOR 9.99 FROM RS Enterprises cuz that is my new income BRING IT BITCH!!!!!!!!!
Subject: sac ph numbers
19163643900 is still open line to pacesetter as of last week. The other numbers 1800 444 1284 1800 1800 950 1430 are gone. Has any body gotten paid yet for past monies. I say we hammer the phones untill they pay. You know they are afraid to answer the phone nice.
From: rick lewis (former sales rep)
Subject: info update...
i contacted the USX Tower Management office today (412) 261-9940 and spoke with a Rep. there...they stated that Pacesetter had NOT moved into the building as of today...though they had signed a lease supposedly ...and possible move in date was sometime in September...but they stated there appeared to be some problems associated with this move to the building ..they said it didn't look good...and was hesitant...but gave no further info concerning pacesetter. i also contacted a phone number i got off line for a pacestter office...(763) 784-8199 and this phone number rang...but all i got was a recording ...best i could decipher from a reverse phone search was that the office was probably in Blaine ( or twin city area) Minnesota. i am gonna stay on this till i find ONE address where i can have these rotten bast***s served papers..i swear!!
From: rick lewis (former sales rep)
Subject: More Visitor Feedback #36 (Monday, August 29th 2005 - 04:12:57 PM)
your email you posted does not work...don fergie at firstname.lastname@example.org
Subject: Sacramento Office
Does anyone have info on sacramento shutting down today 8/29/05?
From: Don Fergie
Subject: rick lewis (former sales rep) #33
From: Worked in Omaha for 12 Years
Subject: Ex or Current Omaha Employee?
I worked out of Omaha via a satellite office for 12 years from the early 1980's to the mid 1990's. After I left, I never looked back. In fact, In that period of time since....I haven't even talked to any of those I know at the plant, office or installation department. A couple of weeks ago (I don't know what possessed me) I tried looking up their web site just to see what products are being sold now days. No web site. Googled the Pacesetter name and found this site. Whoaaaa! I find the devolpments of recent extremely interesting and would very much like to visit with those who have worked in Omaha during the same time frame, or latter, to catch up on whats going on, recent changes, etc. We probably know each other...it would be fun to catch up on what you're doing! Feel free to email me at:
Thanks In Advance
From: Paul J
Subject: I was a Pacesetter Telemarketer
First of all, I have read numerous posts' on this site, and after working at Pacesetter for about 6 months or so, I definately believe the stories.
I worked at Pacesetter years ago, but it does'nt sound like they have turned into an honest business from all the personal stories. I worked as a telemarketer, I believe the year was 1987, or around that time. I was in my early 20's and found out about this "great paying job" from a friend of my girlfriend at the time. Her husband was a sales manager at the Pacesetter in New Brighton, Mn. I was realy pumped up by what this guy told me, so the following week I went to apply for a job, and I got one ! My initial "training" was done by some guy who promissed big money, which of course made me excited. All I had to do was call people 8-10 hours/day and make appointments for the "sales reps" to go to these peoples' homes and sell them windows, siding or security systmes. Each item had their own department, and I was in the "windows" dept at first. I would cold call from the phone book, and use a scripted "pitch" with scripted rebutals, more rebutals and so on. Anyway, I beleive I was paid a base pay which was minimum wage, but earned bonus pay if a sales person sold an item to a homeowner because of my call, which turned into a "lead", then the sales person went to the home and made the sale. I can't say much about the sales team because I did'nt see much of that, but as a telemarketer, looking back, I was supposed to use high pressure on these people (the ones that did'nt hang up of course), and just about lie to them. During lunch hour or break time I would see some of the managers and other telemarketers, sales reps, and even the general manager doing drugs, and or gambling. I can't believe this company has been in business for as long as it has. That's all for now.
From: rick lewis (former sales rep)
Subject: OMG...what a nightmare THIS turned out to be
i am a former salesman with the Grand Rapids, Mi. office hired by Don Manske and Jason Mitchell while on a sales at my house March 20, 2005...to make part of the story short...he talked me into leaving my meat cutting job to become a member of his sales staff telling me i would make a huge living up here in northern michigan where i live, so i started working for them the end of april, 2 weeks after my windows went in. ...well...my windows (8) of them went in okay...the installers did a good job......though, i was not able to open my windows till almost the 3rd week in may due to the unseasinably long winter cold we had here this year...when i went to open my bathroom window THE FIRST TIME...it fell right out. thats when i realised that the constant force balancing bar system that was shown me in my demo model which was metal , turned out in fact to be WAX STRING on my windows...WTF? i called back to the office in Grand Rapids and spoke to Scott Rungie on May 16, 2005 who said " oh, there was a production change that everyone was aware of including the salesmanager. " well i called Don after that and he stated he was unaware of any changes in production...yet we were still demo'ing people with the metal version constant force balancing system display...i finally found out he must have known different as i stated my concern that i didn't want abunch of different windows in my house when i replaced the rest of them.....he stated " don't worry rick, i can get you the same windows from REPUBLIC WINDOWS, and at a HUGE price savings from what pacesetters windows are, and they are IDENTICAL !! ...meaning he knew Pacesetter was no longer manufacturing their own windows anymore...including the ones they SOLD ME!!! so as a customer i was lied to in the name of profit, i would never have bought windows held together inside by friggin STRING, nor was i sent my " factory rebate" which was being used as a selling tatctic at that time in the amount of $360.00 which in my contract was guaranteed to be sent in the form of a check 30 days aftter installation...AND the final insult to injury, i have not been paid $600.00 in back commisions on sales which almost led to my losing my home..now...the finance company is wanting their money...threatening court action if i don't pay...and i told them that Pacesetter did not honor their contract and also " bait and switched " me on part of my product...which wasn't even THEIR manufactured product as stated by Don and Jason...so now..i have no idea what to do..i can't see paying for something that i didn't order as shown me , that a company can't go thru with in the contract terms...yet face some sort of court issue and possiblly having a lien that might not be able to be removed from my home...anybody have ANY help for me? i can't get any answers nor call backs from my repeated calls to pacesetter since may 16th... i also have a customer from the last week in April that originally signed a contract with a 2000.00 deposit check...but cancelled after the second day... calling Pacesetter and cancelling , and mailing in his rescision paperwork...yet Pacesetter still went ahead, cashed his check and now he is out 2000.00 and never even got a SINGLE window
From: John F. Wadsack
Subject: Pacesetter Phone Number
I am a attorney in Lake Charles, Louisiana and am trying to get in contact with Pacesetter. Do by chance do you have a phone number for them?
From: Jessica Junecko
Does anyone know if a class action lawsuit has been filed against Pacesetter?
From: Corporate Vigilante
Subject: Deep throat
I have a need to be secretive. If you need you need answers then ask, i will answer. Sorry.
From: Pat B
Subject: response to 28 & 23
So Spill it. The whole Deep Throat thing was done a long time ago!!!
From: Corporate Vigilante
Subject: Here for your assistance
If your looking for answers or help, email me at email@example.com, I have a deep intimate knowledge of this company.
From: Lindsay Wallin
Subject: Our Pacesetter Windows
Our windows are double hung and when you close the bottom window the top of the top window is open about 1/2 inch. They dont close. So in the summer we are losing all of our AC and in the winter we are losing all of our heat. We live in the country and we have propane. With the price of gas going up we can not afford to be losing all of our heat out the window. I pulled out the warranty from pacesetter and of course can not get a hold of this company. I am not sure what the next step is going to be.
From: William E
Subject: Ben's Story
Your story is not true, you are a liar. Many of the accounts on this website are very accurate, however yours is not. How do I know, I was there.
From: Sharon Berg
Subject: trying to contact Pacesetter for routine service and can't locate them... what's up with that?
Six years ago I had Pacesetter's quality (I thought it then and am still enjoying them actually) windows installed. I have been very happy with all dealings with them. I have since learned, however, that I really did pay a huge price, but I was dumb then and am now just trying to maintain them. I was told when I purchased them that for a small charge, they would come out anytime and maintenance. I haven't been able to find a phone number today to contact anyone in the Sacramento Office. I then have spent quite a bit of time on the web just trying to find a number to call at all. Then I have been glimpsing at some of these horrible stories and now have fears that they have gone out of business.
Does anyone know how to reach a corporate office anywhere in the US or Canada? Am I just one of the lucky ones? Honestly, I would have referred people to them if I hadn't realized that the price was pretty high. I have the most quality windows, actually, however, than anyone I know who has had window replacements. They cost more, but they've been great.
PLEASE!!! explain how I can see this video..... and what will I see????
I have a HUGE request. Everyone!!! Please stop talking in CODE.
From: Corporate Vigilante
Subject: Looking for info...need help?
If your looking for answers or help, email me at firstname.lastname@example.org, I have a deep intimate knowledge of this company.
From: Mary Williams
Subject: Poor Sunroom
I have been trying to contact Pacesetter since May. 2005, and no luck. They Installed a Sunroom for us 2 yrs ago, and to this day, evertime it rains, everything out there gets wet. I keep pans out there to catch the water, I did contact BBB, and nothing from them also, Now my question is? if they build something for you, and it's extremely bad, do we still have to pay the people that it's financed with. They have a lien on my home, Now it started out with Federal Diversived, now they were bought out by Amerifirst, and they call all the time wanting money, and we refuse to pay, cause we can't get the Sunroom Repaired, Now what do we do!!!!Please help!!!We filed Chapter 13, so are they obligated to receive any funds. And how can we get them off our mortgage..I had that Sunroom built to sit out there when it rains to hear it hit the roof, not feel it, I put a sofa and TV and Lamps, all out there, I had electric installed, and now we can't enjoy it, only if its not raining or snowing, cause if it snows and it melts, the water comes in, so any way you look at it, we're screwed, I went on the enternet tonight to look them up again to email them and no luck, I tried to called today, and was told this number was no longer in service, cause I sure wanted to talk to Mr. Al Kanngeiser, to ask him why he had not sent his service man like he promised back in May, which he never contacted us at all. I am so Pissed with Pacesetter Corporation.....
#18 We know that didnt come from Gary Iskra-but you the snake in the grass that wont identify thy true self. As stated in a couple previous mesassages, please keep your garbage talk off this site and get a life!
From: RENO PD
Subject: that little secret
My heart goes out to all those that got screwed, not those that screwed at Pacesetter. I know of a person who got arrested, skipped bail and is know posting things on this site. The Harris video from RS enterprises is available on line for a nominal fee of $9.99 Good job on getting married !!! The big question is, what do you do when you don't really own up and get caught ?
From: Ron Penman
Subject: I am a former employee too.
I worked as an installer, for the Pacesetter Corp over 12 years, in the Fresno Ca. office. I must say that for most of those 12 years I was not totally unhappy. There was a lot of pressure with the GOALS system and I feel that I could have made more money with out it. I did believe that the products were too expensive, but I tried to give each customer the best installation that I could. I know that there were companies whose products were both inferior and more expensive than the Pacesetter Products. I of course also worked long hours and traveled a lot, staying in motels many many nights each year.
It has only been since the company was sold to the Iskra group that the situation became unbearable. After reading the responces on this website, I realize that there are a lot of unhappy customers and former employees. My experience are simular to most of the others. The work load lessened and then the checks came later and later and finally not at all. The company owes me nearly 4000 dollars. After working for three weeks without pay I stopped installing. When I applied for unemployment, I was told that I was not intitled because the Pacesetter Corp. told the unemployment office that I quit my job. I just shake my head talking to the government people that do not seem to understand that if I am not getting paid for my work, I do not believe that I should keep working.
Here is the good part of the story. Since working for Pacesetter, working hard and giving my all for the company. I found that ex pacesetter employees are in demand at other window companies. After leaving Pacesetter I was contacted by three different window companies, looking for installers. Long time ex. Pacesetter installers, are well equiped, have good trucks, start early and work long hours, and are used to traveling. I now work for a quality company who sells a better product for a lot less money. There are no goals, and I get paid ontime including expenses.
I feel that the new owners of the Pacesetter Corp should spend a lot of time in prison for the way they have lied, cheated and stolen from thousands of customers and employees.
You can leave my name on this message and post my e-mail address also. I would like to hear about the new name of the company and would like to do everything that I can to see that the new company does not get a chance to cheat anyone else. Like I said I would like to see Iskra, Kluck, Madden, and Aloe in prison. That is where they deserve to be.
From: Gary Iskra
Subject: Lori Vera
I didn't like going to the GR office because I knew Lori Vera would be there. It was bad enough knowing that my company was about to screw everybody, but I also didn't want to deal with Lori's attitude. I might spend a few bucks and go buy her some new batteries, because obviously she's been unhappy for quite a while.
Subject: response to #5
#5 I completely agree with you. Who was doing drugs, who was screwing who and where, and who was a negative person have no relevance or place on this site. It is annoying to filter through those messages trying to get to some actual information.
I am a former sales rep out of the Milwaukee office who was being harassed by Tierra Portfolio Services. I hope nobody got intimidated into paying those assholes. I have not heard anything from them for about four weeks now, I am wondering if anyone is still getting harassed by them?
Also, after the Milwaukee office shut down, there was a message on their answering machine directing people to their Pittsburg # 724-741-2100. Last two times I called that # there was no answer or message, and there is no longer a message at the Milwaukee # either. Does anyone have a current phone #?
From: wouldnt you like to know
Subject: dum ass
Rob terrel is a dumb ass his wife is a slut she will cheat on him just like she cheated on her last 2 or 3 husbands lost track. She's a drunken whore that sleeps with old men to get there money. Jen is good at nothing but to spend mens money,Gold digger
Subject: Pacesetters suck right on!!!!!!!!
I have my own pacesetter story also it is just like all of yours. It has been a nightmare. Please let me know what I need to do if someone does get together for a lawsuit. It sucks to have to pay a loan and have defective merchandise. Please help.
Subject: Commercial Property Sales
Thought others might find this article interesting. It's dated but interesting history.
Here's a sample:
"....."We have already entered into a contract to sell the office building," added Mr. Iskra, "and with more of the manufacturing being outsourced, we will soon sell the larger plant as well. We will find a smaller space for our corporate services, and continue to build Pacesetter past the $100-million in sales level that we have already achieved."...
Full article: http://www.kennedyfunding.com/pr_nebraska.html
From: Bob Shively
I forgot to mention both web sites are no longer available.
From: Bob Shively
Subject: Telephone disconnected
Today I discovered that the latch on my screen door had broken off. I had the same experience with the sliding glass door. I also asked several weeks ago to have a screen replaced in my bathroom. I was promised the screen would be replace immediately as I was still under warranty.
Today after finding the latch had broken I tried to call the company to have my latch and screen replaced. All phone numbers I have have been disconnected or constantly busy.
You are so right, Pacesetter does suck!
From: someone who WAS WATCHING
Subject: sacto scum
One thing ROB TERRELL forgot to tell you. He first bend over Gary Klucks desk for Gary Kluck! Yeah I watched that one too!
BY THE WAY ROB, DOES YOUR WIFE KNOW YOUR BI?
Subject: PACESETTER WILL PAY
Stay tuned for future updates on the progress with the Labor Board and how and where to file suit. They are still in business and vulnerable. Jail time you say?
From: Friend of lori v.
Subject: Response to the nasty person writing nasty notes
Lori, We all know christine sell wrote the nasty notes. You are a hell of alot nicer and she is the complainer and nasty one. That's right igonore her nasty ass. She was the big B.... No one could top her except one person initials em. You do still have real friends from pacesetter and otherwise that know better. Don't listen to the trash that one sorry ass loser that cant even ID themself has to say. We Love You.!
From: Lori V
In response to ### still no name? Who is the nasty one? Who is the one complaining?! You arent even worth responding to. Please seek help. Still not big enough of a person to put your name up there. That goes show you right there. There is a workshop called STEPS TO ECONOMIC & PERSONAL SUCCESS-GUIDE TO SELF SUFFICIENCY. I think this could help you. You really need to get the negativity out of your life weather you had it b4 pacesetter or not. We all know Pacesetter was a very negative environment. Let go of it. Let yourself free. Life would be better for you.
Like stated above I no longer want to deal with negative people and you are one. Adios-Negative One
Subject: Lori V.
Im only stating the obvious.... After I wrote that, you call me a very negative person. Thats crap and you know it. All you ever did is complain about things. EVERY DAY! There was not one time that you weren't complaining about something. I dont think I ever saw a smile on your face. Yes, I am being negative right now about you. I admit it. I just hope that one day you will wake up and realize how nasty of a person you really are.
From: Lori V
Subject: # 3
# 3 to weak and scared to say who you are? Need to use someone elses identity? Weak! Be the man or is it woman you think you are!
Subject: Nasty People
This web site isnt used to cut on each other as persons, people, but to take our anquish and frustration out on the company that has screwed many of people in many ways
Please keep the unneccessary dirt to yourself and use this website to help each other get back at Pacesettter.
From: Lori V
Subject: Rob Terrell
Sounds to me rob like you're the miserable one. When someone spends so much time cutting on other people they must not feel so good about themselves. I do miss playing phase 10 by the way. Hope you can seek help and feel better about yourself. Pacesetter definitely did rub off on you very negative person.... At least I have hope. Sorry I wasnt as happy as you were at Pacesetter. Only a stepping stone in my life. Life goes on. GET HELP ROB!
From: #### #######
Subject: Lori Vera
Lori.... I worked with you at the GR office and I can honestly say that you are one miserable person who doesn't deserve a thing. All you ever did was complain. It was madenning. Why dont you take the few cents you might have and go buy another set of Phase 10 cards.
From: former employee GR office
Subject: #129, #130, #140
#129-Good job! I hope John Stossel can get these crooks out in the open and put them to a stop from opening more companys and repeating their crimes on us innocent people.
#130-Quite a few of us from the GR office filed with the Labor Board in May, there is still hope. I just recently spoke with my case worker from the Labor Board and he's on it and aware of the going ons. If they are still in business somewhere we will get them!
#140-Right on Rob! I always did admire you when you were in the GR office. Congrats on the marriage! Lori V.
From: Ken Innes
Subject: Here we go again!
Here we go again! The third book of unfiltered visitor feedback just about got maxed out, and again it happened in under two months. So here is yet another book.