Visitor Feedback Book 5! |
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Each author has sworn under penalty of perjury that everything in their message is absolutely true. No post is edited or deleted unless the author requests it (duplicate or off-topic posts may be deleted). Please remember that we are not responsible for any messages posted. We do not vouch for or warrant the accuracy, completeness or usefulness of any message, and are not responsible for the contents of any message. The messages express the views of the author of the message, not necessarily the views of this website. |
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From: W-2 Information To all:
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From: UNKNOWN Does anyone know the federal tax I.D and California state I.D for tax purposes?
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From: private If everyone emailed Target 11 with their story, maybe they will dig really deep and do a thorough investigation on Pacesetter/American Home Installation Co./my contractor.com. The site is wpxi.com news then click on the Target 11 button at the top and you will get the email address. |
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From: Cathie I came across this page while trying to track down a phone number where I can call Pacesetters. You see I worked for them for a few months this last year, and haven't received a W2 from them. Now, I am a single mother and a few months might not be a lot, but it can make a big difference for me. I have been in telemarketing for the past 10 yrs, have been a manager of 2 call centers and a handful of teams. I started at Pacesetter back in March and was told about the wonderful commission that they have set up for the sales team. Customers don't have to buy anything you just have to get the salesmen into their house for a demo. If you get 3 of these you get paid 2 dollars more an hour, 6, four dollars more, 9, eight dollars more an hour. Now, I have always been very good at sales. Have made a very good, and honest living by doing this. I looked at the products and they seemed really nice. I liked the fact that they had been around for a long time. Thought that I could do this and make a pretty decent living. That is what I get for thinking. Yes, they do train the telemarketers to be very high powered. Which is not my style, depending on how it is said no, means no. No, does not mean ask 5 different questions, say thank you for your time, hang up and go on to the next call. After all telemarketing is just a numbers game. Anyhow, it turns out that the reschedule about 75 percent of the appointments that you set therefore when yout think you should have 20 demos in one week you really only have 3 and then they would tell you that one canceled which was most likely true so you go down to 2 demos which doesn't qualify you for your commission. Then when you do finally get commission you have to fight to get the check.
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From: Private The W2's are going to miss the 01-31-2006 deadline but my sources say that they are working on them. They could be ready it about 2 weeks. If get anymore info I will post it here.
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From: ex-employee
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From: Really????? So, this company is not afiliated with Pacesetter?......then
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From: Confidential Your web-site makes incorrect statements concerning a new company. The gentlemen you refer to do not own nor are they employees of the new company.
Admin's Response: I do not want incorrect information on this site. If the people of Pacesetter do not own MyContractor.com and are not employed by MyContractor.com, then could you please tell us how they are associated with MyContractor.com? |
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From: private Just called this 888-836-8989 and it is to mycontractor.com. A site I believe is an input site and/or referral for lots of contractors. |
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From: Dunk I spoke to an attorney today, she told me that they legally have to send them, they have until the 31st of Jan. to send them out, and if they're by at least a week after that, to call the IRS, and an attorney, because they will have broken the law. (Wouldn't be the first time!!!) |
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From: ex employee pacesetter gave out this number fty 10-10-37 as a factory discount #. all it is is one of the big wigs' birthdays. the office on broadmoor in kentwood michigan has been vacant for several months. many of the managers used a "backdoor" approach when sending salesmen to potential customers' doors. they asked the homeowner if they'd seen the rep yet and if not, to watch for him. pacesetter began going down the tubes in 2003 i belive. i had been there for 2 years. then one day i came in to work and was notified that i was now a part time employee. since i was now "Part time," i lost my vacation time, sick time, insurance, as well as $1 per hour. of couse they put it in the computers before they told me so that i could not request my vacation or sick time. |
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From: Ginger Nash I worked for Pacesetter for a year and a 3 months, at the end of May they shut our office down. My husband worked there as well and between the two of us they owe about three thousand dollars net to us. I seriously doubt we'll ever see that money, but I do want to know if Gary Iskra meant it when he said he wouldn't be sending out W-2's. I heard that from a former co-worker who actually managed to get him on the phone. If they can't pay us can we at least get the money we are entitled to as tax paying citizens?? |
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From: Shafted by Pacesetter for your copy of a w2 call
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From: A Former Employee Well, Phil is certainly putting his money to good use. Imagine what his total art collection is worth if the painting as described below was bought for $352,000?
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From: Ex-Employee
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From: Lindsay Nevermind, I found the form on IRS.com, H&R Block directed me to them. You still need a W4 to use that form though. I'll check w/ IRS and H&R Block both to see where I can get one of those. Pacesetter just keeps screwing us and screwing us!!!!!!!
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From: Lindsay Where do we download the form from? what site do I need to go to to find it? |
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From: None GKluck@mycontractor.com
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From: sherry martinet My nightmare started when Pacesetter installed my upstairs windows that sit 6" from the floor. The 15 foot windows face the West so we asked for the darkest tint possible. The picture they showed us looked great. When they installed the windows they were suppose to be low-E, tempured and dark tint, my living room became hotter than with just a pane of glass. I called and said the windows were very hot to the touch and the room was like an oven. I continued to call from the installation date for 3 months. Finally they sent someone out, they informed me the tint was reflecting in not out, so they would flip the windows and that should take care of the problem. While flipping the windows they broke the windows, that is when I found out they were not tempured glass. They then told me that it would take about two weeks for the windows to be reordered and installed. A month later pacesetter hadn't called. I called them, I received countless empty promises from several managers that seemed to disappear one after another, like rats jumping ship. One manager even died. After six months with no resolve, I saw an attorney. He sent a letter. Suddenly, they had windows for me. I received a call for an appointment. I scheduled to have no one show up. I called them an rescheduled. This time they showed up, but the windows were not tinted nor tempured. I refused the windows, shame on me. It took them six sets of windows, and ten appointments before they showed up with windows with tint and tempured glass. Of couse I must of been out of my mine to expect them to be low-E too. Regardless they installed but didn't attach the windows to the house. These windows sit 15 feet above a cement slab.
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From: exer employee Poor Poor Nick, Your secret is out!!!! How long did you think it would take for people to find out where you are working. If it was such a hush hush thing, you should of stayed self-employed even if you didn't know what you were doing, you would of still kept your respectful reputation, now you are considered trash just like the rest of them !!!!!
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From: private I received today from the bankruptcy court the district of Pennsylvania a notice of chapter 7 bankruptcy case, meeting of creditors & deadlines. A meeting of creditors is to take place february 8, 2006 at 2pm in Pittsburgh. Like most of you I do not live in Pennsylvania. Pacesetters Attorney phone number is 412-918-1100 his name is Philip J. Uher or the trustee is Robert Williams 412-802-8650.
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From: Lindsay Duncan Hi,
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From: Lindsay Duncan "Google" Gary Iskra, it pulls up so many articles, it has the water softner story in there too. I guess they made him pay all of those customers back. It's scary all of the things that this prick has gotten away with. I started with the Shragers when Pacesetter actually meant something, I've completely lost respect for Phil and Harley after seeing what kind of person they sold their company to. Who all went to the last Pacesetter trip in Los Cabos??? Remember the Evening of the Stars? What a crock!!!!!!!!! |
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From: Lindsay Duncan Is this Mike Asaro???? What's up, this is Dunk. |
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From: Lindsay Duncan Hey Terri,
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From: an ex'er I just interviewed with a guy how worked for AHIP, the company Gary Iskra ran. He told me that they were using 2 sets of books and then when they sold to Sears for big bucks, the truth came out. Iska also ran some type of Water Filtration company out of business also. My question to all of those in the know, why did the Schragers sell to this guy if they must of known his past deeds and reputation? I am not so sure that this might have been the big plan? Anybody out there in the know? |
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From: Terri Lindsey, this is Terri, Take a look at response #101. It has instructions on obtaining a W-2. If you have no computer to do this, go to library and use theirs for an hour. I used to work with you in KC. Say hello to rest of your family for me. |
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From: Lindsay Duncan Hello,
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From: ex-employee Who the f--k are you. So tell me again, they had our best interest at heart. How much did they pay you to run your mouth. How about when it was Christmas and we went without paychecks, and were told point blank it was the DHL's fault that the plane was grounded.
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From: Fired-up Free speech, your an a-hole. Just my opinion. |
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From: steve Does anybody know if gerry anderson has a license to do construction work or are they just winging it If you want call gARY K. AND ASL AOBUT OUT W-2 AND HE PLAYS STUPID 1916 533 3303 DONT FIGURE |
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From: In the mix Zoran you are right they have different company names, however,Kluck sells the products,then subs out the work to Anderson, that way they keep two companys in the mix trying to confuse us,the BBB,and the state lic. board. No respect........ |
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From: Merry George We had the windows in our whole house redone by Pacesetter and were overall very pleased. We have found that we need replacement parts for our storm door handle and have been unable to contact anyone at Pacesetter. Believe it or not--we were totally unaware about any problems at Pacesetter Corp. and missed any news releases on the subject.
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From: Zoran Theodorovic Kluck = Mycontractor.com.....Anderson= Quality First both in Sacramento |
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From: Roberto DB As a ex employee of the Pacesetter Corporation I must say that I have to agree to some of the statement and stories displayed here, however I feel that you are taking this war on a personal basis fueled by another bunch of unhappy customers. You all must realize the fact that Pacesetter has had literally hundred of thousands of absolute satisfied customers and treated their employees just fine, in fact Pacesetter has helped several employees with advances towards their pay when things were slow due to recession or during holidays when business slowed down a bit, they cared about workers families and children, Pacesetter also cared very much about all the thousands and thousands of clients they acquired over the decades and as far as I know they always maintained a solid price structure and treated everyone equally in regards of whom they were dealing with, and the presence of management in every department made sure that everything was kept under control, their service dept was impeccable therefore they got many repeated clients. Your opinion it is probably accurate but unfortunately it may very much represent a very small percentage of dissatisfied customer or employees compared to the total operation.
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From: mark drake Here a nice bit of information to you all. Gary Kluck Gerrry andereson are selling in sac again. But worse than that they are still installing ols pacesetter jobs and collecting the money unknown to the bankruptcy board. Also as far as I can tell tehy dont have a license either. They do not ever stop. |
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From: ex-employee New Company Name!!!!
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From: Private, withheld I read allot of these complaints and the telemarketer response. First and Formost I want to say I did work for Pacesetter for almost one year. During that time the transition from privately owed by one owner to owned by three top executives was being done. Yes they closed most company owned and operated manufacturing. And yes they started selling from other maufactures of windows, doors, aluminum patios etc. The Pacesetter prices have always beed very high and I believe was due to splitting the pie up to allot of people. Smallest piece to the actual salesman. And the salesmans took all the risk I might add.
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From: Ted Langmack What a shame. We bought our first Pacesetter storm doors in Hobbs, NM back in 1976 or so. We put them on our first new house and loved them. When we moved to Albuquerque, NM we again chose Pacesetter storm doors. Great. Moved to San Angelo, Tx. in 1982 and had them put on front door and rear french doors. They've been there ever since. No problems. The only repairs ever needed was a handle replacement or a piston closer. They were always sent with no charge. Even the glass would have been replaced free but none ever broke. I was in need of a closer today and was saddened by the fact that it looks like the old Pacesetter corp. has been ruined by someone and is now out of business. We used them for over 25 years with no complaints. Now I can't find the customer service website. Too bad. I'll keep the doors till they fail. No big problem getting a closer locally.
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From: Screwed2 CONTACT US AT 888-836-8989
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From: Terri Called IRS today. Telephone number 800-829-1040 and got the scoop on obtaining missing W-2's. They are also available to answer any questions you may have. As you may or may not know W-2's must be available to all employees by Jan. 31, of current year. If you do not receive a W-2 form type in www.irs.gov. Just to the top right you will see where to search topics. Type in W-2 missing and hit search key. Go about half way down the page and you will see "Help to obtain current tax year information" Double Click on that line and downlod the form #4852 which is a substitute for an actual W-2 form. Print it out. Hopefully you kept your last pay check stub or can use last years tax return to fill in all your information and can estimate taxes if necessary. Also, found out you as an individual are not liable if Pacesetter did not pay the federal tax on you. The IRS will go after Pacesetter if indeed not paid. However, in order to use this form you must wait until after Jan 31 to use and it may/may not hold up your expected return if any. You may also want to contact Social Security and let them know as well if no W-2 received.
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From: Donna Morris My husband and I purchased a couple of windows from PaceSetter back in about 2000. They came out and installed them promptly and well. We were so happy with them that we redid all the windows in our home, purchased two storm doors and a front door. Since we have done this we went from burning 6 cords of wood to only 4. We live in Klamath Falls, Oregon so I would have to say that is impressive. Not only have our winters been warmer but our summers have been cooler. The windows do exactly what the representative told us they would do and they are still working just fine for us. Nothing falling apart or making noise. As a matter of fact our house is quieter then it ever was when we first moved in. You probobly won't print this because it doesn't go in line with your PaceSetter sucks opinion but I hope you do. The rep we dealt with was professional and prompt with any return phone calls. As a matter of fact they kept in touch with us for a long time after we got the windows to make sure everything was okay. We told them we were interested in siding but have not received any bothersome calls try to persuade us into doing it now. It's unfortunate that so many people have had such bad experiences with the company but I felt it only right to let people know that not all the experiences are bad. I hope you post this and Thank you for your time.
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From: Joseph Daffer Corporation
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From: scott the photos on mycontractor.com are right out of the pacesetter presentation books. |
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From: Leisa I spent $10,000 for windows for my home and was of course stupid enough to believe the lifetime warranty. Well...here we are with windows that won't open or some that won't stay open and I have no one to call!!
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From: Rena Wigley Has anyone filed a class action lawsuit? |
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From: Rena Wigley I have been trying to reach pacesetters to lodge a complaint and ask them to replace the window. Every # I have called has been disconnected. Can you help me, when I go to web sight all I get is a map and no way to communicate with them. If you can help I would deeply appreciate it. I am a single parent taking care of my handicapped 39 year old daughter who can only crawl and this could be potentially very dangerous for her. I have had other problems but this could be very serious and dangerous for her. |
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From: Happy New Year 2 It's not just in Cali...the Iskrra, Kluck and Madden are working in the East coast too. Better start reserving the *sucks.com domains and continue the education of consumers. |
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From: HAPPY NEW YEAR Help Wanted - S - The Sacramento Bee - sacbee.com
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From: Canvass Manager 2005 Gary Kluck has a new company in Rocklin,CA called My Contractor.com, although they dont seem to seem to have a website as of yet, they are running an ad in the Sacramento Bee looking to pay canvassers $12 an hour + $20 a lead. He has also told people hes got a restraining order against me even though I have never threatened him. It seems like he would rather live in fear and pay a lawyer, than pay me/us and get on with his life. Not much of a Positive Mental Attitude with this fella....... |
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From: private It is my understanding that the bankruptcy court enforces the W-2's. In other words we will get them. My tax person says that in the event we don't then all you need do is add up your pay stubs on the actual checks you received and that didn't bounce. Not on the money you worked your ass off for and never received. |
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From: unknown Although it may have been a good company in the 70s. That is more than a lifetime ago. How dare you critisize peoples anger and frustration after the have spent the last couple years being lied to about pay, insurance and security. There are people that have lost houses, cars and even marriages because of the current dealings with Pacesetter. You might want to get off that perch your on, since you can only speak of authority on the state of the company 30 years ago.
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From: JLB I started with Pacesetter in the early seventies. I moved up the company ladder and enjoyed a great life style. We were aggresive but never miss-represented ourselves, our company or product. I'm sure there were ones who did, but it was a bonified reason for dismisal if you were caught doing it. The person who wrote that the windows were Republic windows not Pacesetter's was only half right. They are Republic extrusions used to build Pacesetter windows. Phil Shraeger, Bill Blaha, and John Knoblach were the home improvment genius's that brought the home improvment busines out of the dark ages. The prices of Pacesetter products though high, were standardized. (unheard of before Pacesetter) The person who wrote in about the prices being high because of kick backs has never been in business. It's true commissions are high and bonuses are abundant. That good people... is called incentives. The harder you work and apply yourself, the better your paycheck. No company has to apologize for that. The products aren't perfect, but definatly far above average. After all is said and done Pacesetter opperates a 13% profit margin. That's a little below average but the volume makes up for it.
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From: an ex employee Anyone have any idea what to do about recieving our w2's. I worked there for 8 years. I am curious on how to handle the year end taxes. |
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From: Bob Are all of these dirtbags still living??? Amazing!
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From: private Unfornately this information has come at a time where it may be too late. The Warn Act. This is an act that requires employers of employees of 100 people or more to inform their employees of company closings. They must tell you at least 60 days before closing. A claim can be filed at www.dol/gov/compliance/ or just put in The Warn Act. We should have been notified (as employees) of the company closing at least 60 days before it happened. They may have filed bankruptcy, but does bankruptcy protect them against illegal acts? I would think not! They did not inform us! Legal charges could be brought against them. Dont let them get away from _ _ _ _ ing us! Jail time or pay me MF er's!!! |
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From: Theo TePaske I too have a horror story with them. My parents had windows put in the living room when I was 15 and right away they started leaking in air. According to my dad they didn't even bother putting insulation around them, which you're supposed to do. They caulked them, but that's not enough. We also bought two similar windows from them for the dining room which were installed come summer. A different couple of contractors installed and insulated those and they held up better, but not anywhere near as good as they ought to. Pacesetter windows are very flimsy and they do a crappy job putting them in. I wouldn't waste my time or money on these as they are worthless, almost as bad as buying aluminum framed windows. Go with another brand even if it costs more as we got taken big time. Never again. |
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From: TLEVUK PEOPLE GIVE IT UP ,WAS A GREAT COMP TO WORK FOR BACK IN 1980 - 1992 NEVER HAD ANY TROUBLE WITH GETTING MY $$$ WAS IN THE PHONE ROOM FOR 12 YEARS MADE LOTS OF $$$$$ HAD LOTS OF FUN WORKED WITH GREAT PEOPLE, PACE SETTER IS IN SALES PEOPLE THATS WHAT THEY DO. SALES,SALES,SALES IF YOU CAN NOT DEAL WITH THAT THEN FIND ANOTHER JOB BUT STOP ALL TH BS ABOUT A GREAT COMP LIKE PACE SETTER! THANKS FOR ALL THE $$$$$YOU GAVE ME AND ALL THE WXP AS WELL TOM TLEVUK MILWAUKEE |
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From: Omar I bought my first home a few months ago and inherited pacesetter doors and windows. We had our first major storm in years here in California and guess what? The storm door blew off its hinges. I'm desperately trying to find contact info for pacestter and can't find it. I suspect by everything I've read here that the scam artists are out of business. Too bad, the parts (spring-pins) I need do not seem standard. I hope the windows hold up. |
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From: Mary Jacobs I had gutters and gaurds placed and also siding.
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From: Tammy The Flex plan was Self Funded. The money in your account is now gone. Anyone that had a balance in the account, please send me your name and phone number. I have been working with The Department of Insurance and they need to know who is due money from the Flex Plan. My E-mail address is hayesfamily2@cox.net. |
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From: Don Looking for parts for Pacesetter windows. Any help would be appreciated. Please e-mail me.
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From: Mike I knew that was going to happen right after the benifits and the other products were chopped it's like the domino effect theory, they still owe me my money but since that bankruptcy happened I would have thought it would be chapter 13 total bankruptcy. From y understanding is that chapter 7 usaully means that there in for collection and creditors I could be wrong but I think those crooks should get what they deserve I know that the kansas dept of labor is going after not just pacesetter but the big asshole individually to get the wages that are owed to the employees back. so if they are trully under chapter 7 then there is still a chance that the people in kansas will still get there wages that are owed to them by going iskra individually is district court so it's not over yet |
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From: joe i bought a home with new pacesetter windows in it, they leak and don't stop any cold air from entering my home because of this my heat bills are very high but because i am second onwer the will not do any thing about it. |
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From: Very Sad I've been away from the company for over 20 years, but I started Pacesetter in it's infancy and was a part of the original "dirty couple of dozen" The founders of the company (Phill and his father JJ schraeger, are responsible for making the home improvment business legit back in the late sixties and early seventies. We were aggressive but miss-representation of the company, products, or services was not tollerated. Phill and JJ, along with Bill Blaha and John Knoblach contributed greatly to this industry early on. As the company got big and Phill's lack of presence in the company operations was felt. It became a "push button" type of company. It lost it's personal touch with both it's customers and employees. Either the company out grew me or I out grew it. I won't elaborate. I'll just say it's sad to see the changes and read these stories. Believe me please .. Phill is and was a man of industrial genius and integrity .. It's very sad to see this happen to the company that did so much for me. Let me also say that I have been my own business for a long time. It's very ma and pa compared to Pacesetter. I strive to treat my customers and employees right. But the small time crooks like the imfamous Williams brothers and others like them pose a greater threat by far than Pacesetter. If you'ld like to hear some horror stories that'll make your stomach turn, try Sears and their friendly authorized cont |