Various Other Pacesetter Corporation Experiences

Any opinions expressed in the following story are those of the author, and do not necessarily reflect the positions of anyone involved in the creation or maintenance of this web site. Information presented in the message should be considered "as observed by, and to the best knowledge of, the author", and not as a statement of fact.

Thanks to Pacesetter Corp. and their attempted legal action to shut down this site, we have now started asking each author to swear, under penalty of perjury, that everything stated in their story is true. Unfortunately, we have been unable to contact this author. However, someone seems to have posted this story on the misc.consumers.house newsgroup, and thus it can now be read there.

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From:    Private
E-Mail:  Private
Subject: What I know

I was an employee of the Pacesetter Corp, and imagine my face when a friend emailed me this website info....I can confirm that all the allegations I have read on this site seem to be true from my experience. The unfortunate thing is that these stories are few to the countless others that are out there. I would like to touch on a few of the subjects that to this day still upset me.

What I saw was a company that preyed on the elderly, uneducated and poor. It was unbeleiveable to me some of the houses that their overpriced merchandise was put on. Most customers I spoke with had no idea that a mortgage or lien was placed on their property, the salesman must have had a way to have customers sign papers by disguising what they were signing.

The "policy" was to contact customers between 5-10 days past due to make initial payment arrangements, I believe this is undeard of in a "normal" business environment. The service complaints were constant, the local branches were notified and seldom responded to the complaints.

The employees were not treated much better than the customers, when I finally left Pacesetter I was amazed at the way most businesses operate (respectful to customers and employees on an ongoing basis). If anyone has any direct questions regarding the company I would not mind answering them, believe me I have heard and seen it all. I will end this stating I am ashamed at my lack of integrity for working at Pacesetter as long as I did.

Admin's Note: This post may have been altered from the original version to remove the sender's name and e-mail. Spelling and grammar have not been corrected.

We asked this author if they wanted us to post their e-mail address so people could contact them, but they preferred that anyone wanting to contact them do so through us.

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